Shipping Policy
Q: Am I eligible for free shipping?
Due to the heavy weight and oversized nature of our products, free shipping is not available on any Gartist items.
All orders shipped within the lower 48 states of the U.S. are subject to shipping fees based on the selected shipping method.
At this time, we do not ship to Alaska, Hawaii, Puerto Rico, or Canada.
Q: What shipping options do you offer?
We currently offer two shipping options at checkout:
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Express Shipping: Estimated delivery in 2–5 business days
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Standard Shipping: Estimated delivery in 7–10 business days
Shipping costs vary depending on the selected method and will be calculated and displayed at checkout.
Q: When will my order be shipped?
Orders are typically processed within 4–6 business days.
Please note:
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Express or Standard delivery times begin after order processing, not from the order date.
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Larger or oversized items may require additional handling time.
Once your order ships, you’ll receive tracking information so you can follow your delivery.
For any shipping-related questions, our Customer Service Team is happy to help.
Q: Can I receive shipping updates via SMS?
Yes!
Provide your phone number at checkout to receive SMS notifications, including:
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Order confirmation
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Shipment confirmation
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Out-for-delivery updates
Q: Can I return my order and receive a refund?
Your satisfaction matters to us.
If you need to return or exchange an item, our support team is here to help.
Please review our 30-Day Return Policy for full details on return eligibility and refund conditions.